A successful business, irrespective of the section in which it operates, and its incorporated structure is highly dependent on three key elements within each and every employee, namely knowledge, skills and attitude, to achieve a desirable level of short, medium and long term success. The relationship between these three elements, or rather personal qualities in an individual, is fundamental for career advancement and organisation leaders to develop a strong work ethic and sound business. We are going to take a look at each of these three elements individually to identify the attributes that form part of the triad of knowledge, skills and attitude for achieving Success.
The years of learning at school, college and university provide the foundation for a life in the working environment with a focus of teaching quite basic problem solving and communication skills, however these skills are do not typically run in parallel with modern business requirements, but then that is not the function of the national curriculum, the learning years provide the building blocks for individuals to follow up in their personal career development. The key difference in learning skills solely through information is it essentially based on a “perfect world” but business does not operate in the same parameters, there are many variants that make this impossible. It is of course common knowledge that employers prefer to offer opportunities to individuals that are more prepared and equipped to fulfil a specify role and potential career advancement. A business or organisation makes quite a significant investment in career development so in the recruiting process, a candidate with greater knowledge and practical skills will probably signify less investment and a “win-win” situation for the business.
To acquire the appropriate knowledge prior to work placement can only be gained through certification courses that specialise in providing suitable experience based knowledge. Skills that are attractive to employees, where an individual can undertake a working role from the minute they walk through the door, without any initial basic formal training.
With the exception of the aforementioned basic problem solving and communication skills, the formal, national education system does not really prepare an individual for the workplace other than at a fairly basic level, and although this is the typical starting point for most new employees there is a significant drawback. On entering the working environment without previous knowledge and certain skills, career development and career advancement can still be achieved but normally at a much slower pace. This creates a problem for both businesses in the current climate and employees. As India pushes further in to the world’s service industry marketplace, it has become evident that a severe shortage of suitable management skills that impacts the present and long term future of Indian based business in a global market. As with knowledge, it is a distinct advantage to present the essential or desired skills to an employer during the interview selection process but without previous work experience this is obviously not so easily achieved, though not impossible either.
If you have the time to undertake a certification program that will provide the opportunity to learn the required practical skills in addition to the theory, then this is time well invested as again you will become a more viable candidate for selection. This “hands on” form of education is invaluable to both the individual and employer, and the benefits for both parties are quite obvious with time and investment saved on the employer’s part, as the individual is already at a level whereby they can serve a useful function without any immediate training.
The attitude of an individual is arguably the most important aspect of the triad of knowledge, skills and attitude for achieving success, for without the right mental approach and attitude the skills and knowledge aspects that have been acquired are diminished and devalued. Irrespective of the organisation, employers want their staff and team members to have and display a positive attitude in the day to day functioning of the business, anything else is considered to be detrimental to the business as a negative attitude can potentially spread among the peer group.
Attitude in the workplace typically comes from either self-motivation or the motivational skills from the organisations management team. The managers will typically be well motivated, had they not been sufficiently motivated they would not have made any progress in their career development or career advancement. So in order for a new employee to make any progress in their career development or career advancement, then obviously the right motivation has to exist, and that only comes about from adopting or having the right attitude instilled.
The major difference with the attitude aspect of the triad is that it cannot be taught. An individual can be encouraged, motivated or guided in to adopting a positive state of mind but it is very much down to the individual to self-motivate toward adopting a positive outlook and attitude. One of the elements in good certification courses or certification program is the right motivation skills to develop an individual’s attitude toward the course with a carefully structured format, one that provides interest in addition to information. The program is designed so that an individual can complete the course with the correct knowledge, skills and attitude for achieving success in the workplace, further enhanced by obtaining suitable placements on completion.
The relationship between knowledge, skills and attitude for achieving success is quite obvious and to omit any one of these three key elements will ensure a reduced capacity for career development or career advancement. To get ahead in the initial period of employment, undertaking certification programs or certification courses will enhance your opportunities while providing you with the three key elements to succeed in your future career. You will learn the skills that employers want, obtain the knowledge you will need to develop your skills and develop a “can do” outlook toward the role you are performing and maintaining a professional attitude.